Terms and Conditions

1. About these terms

These terms and conditions govern the relationship between Clearlight Growth Systems Ltd (“Clearlight”, “we”, “us”) and any individual or business (“Client”, “you”) that engages our services or uses our website at tryclearlight.com. By engaging our services or using this website you agree to these terms.

2. Our services

Clearlight provides B2B lead generation services including outbound cold email campaign management, prospect list building and enrichment, LinkedIn outreach, and related GTM automation services. The specific scope, deliverables, and pricing for any engagement will be agreed in a separate written agreement or statement of work between Clearlight and the Client.

3. Client responsibilities

To allow us to deliver our services effectively, the Client agrees to:

• Provide accurate information about their business, target market, and ideal customer profile
• Maintain a functional sales process capable of handling inbound meeting requests
• Respond to qualified leads and meeting requests in a timely manner
• Ensure that any products or services being promoted comply with applicable laws
• Not use Clearlight's services to promote anything unlawful, harmful, or misleading

4. Payment

Payment terms are as set out in the relevant agreement or invoice. Unless otherwise agreed, invoices are due within 14 days of issue. Clearlight reserves the right to suspend services in the event of non-payment. All fees are quoted exclusive of VAT where applicable.

5. Performance and results

Clearlight operates on a performance-based model where applicable, as defined in the individual client agreement. Where performance commitments are made, they are conditional on the Client fulfilling their responsibilities under Section 3. Clearlight does not guarantee specific revenue outcomes, as these depend on factors outside our control including the Client's sales process, offer quality, and market conditions.

6. Confidentiality

Both parties agree to keep confidential any non-public information received from the other party in connection with the engagement. This includes but is not limited to campaign data, pricing, client lists, prospect lists, and business strategy. This obligation survives termination of the engagement.

7. Data and compliance

The Client warrants that any data they provide to Clearlight for use in outbound campaigns has been obtained lawfully and that its use for outreach purposes is compliant with applicable data protection laws including UK GDPR. Clearlight will process any such data in accordance with our Privacy Policy and any data processing agreement agreed between the parties.

Clearlight conducts its own outbound prospecting in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR). All outreach is directed to business email addresses on a legitimate interests basis.

8. Intellectual property

Any frameworks, templates, systems, or methodologies developed by Clearlight remain the intellectual property of Clearlight. Campaign assets created specifically for a Client (copy, sequences, targeting criteria) are the Client's property upon full payment. Neither party may use the other's branding or trademarks without prior written consent.

9. Limitation of liability

To the fullest extent permitted by law, Clearlight's total liability to the Client for any claim arising out of or in connection with our services shall not exceed the total fees paid by the Client to Clearlight in the three months preceding the claim. Clearlight shall not be liable for any indirect, consequential, or loss of profit claims.

Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded under English law.

10. Termination

Either party may terminate an engagement as set out in the relevant client agreement. Where no notice period is specified, 30 days written notice is required from either party. Upon termination, any outstanding invoices for work completed become immediately due. Clearlight will return or delete Client data within 30 days of termination on request.

11. Governing law

These terms and any disputes arising from them are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to these terms

We may update these terms from time to time. The current version will always be available at tryclearlight.com/terms. Continued use of our services following any update constitutes acceptance of the revised terms.

13. Contact

For any queries regarding these terms: